1. Rechargeable battey, refillable clearomizer, chargers, usb cable, AC adaptor.
2. Disposable e-cigarette, cartomizers and cartridges have no warranty and all purchases are final on these products unless DOA.
b. Warranty Period
1. 6 months for rechargeable battery and refillable clearomizer from date of manufacture;
2. 1 year for charger, usb cable, AC adaptor from date of manufacture;
3. 3 months for DOA products of disposable e-cigarette, cartomizers and cartridges from date of manufacture
c. Limited Product Warranty
Disposable e-cigarette, cartomizers, cartridges, coils, drip tip and etc are not eligible for exchange or refund.
d. How to handle with faulty goods? Who is responsible for shipping fees?
There is no need to ship back the faulty goods if we can estimate the issue from picture and video you provide. Otherwise, faulty goods are required to be shipped back. Shipping fees will be refunded in subsequent order.
e. Replacements will be shipped together with subsequent orders if tested as faulty goods. Shipping fees for replenishment is refundable.